Pros and Cons of Business Crowdfunding

Posted on January 5, 2023

Odds are, you’ve heard of a successful crowdfunding initiative. Maybe it was a writer or artist trying to get support as they launched a new project, or maybe it was an amateur entrepreneur looking to make a fantastic idea into a reality. But it isn’t just bohemians and experimenters that use crowdfunding – it can […]

Odds are, you’ve heard of a successful crowdfunding initiative. Maybe it was a writer or artist trying to get support as they launched a new project, or maybe it was an amateur entrepreneur looking to make a fantastic idea into a reality. But it isn’t just bohemians and experimenters that use crowdfunding – it can also be a meaningful option for small businesses.

In this article, we’ll break down everything you need to know about crowdfunding, including the pros and cons of business crowdfunding.

Does Crowdfunding Work For Small Businesses?

Since it poses an alternative to the often cutthroat and unforgiving culture of traditional financial backing, crowdfunding has a compelling, populist allure. What’s more, crowdfunding has made small companies into big successes.

Among successfully crowdfunded businesses, some of the most famous are tech companies, like Oculus and Pebble Technology. But there are examples of other companies that have reaped massive rewards from crowdfunding, including the Scottish pub chain BrewDog and the phone accessory manufacturer PopSocket.

This is all to say that there are success stories in crowdfunding for small businesses. But does crowdfunding really work in most cases? That question, dear reader, is more complicated.

What Are the Risks of Crowdfunding?

Crowdfunding carries with it some risks for businesses. 

One of the most obvious risks is that not every product is well-suited to the communities most plugged into crowdfunding. The movers and shakers of online backing communities tend to be technologically literate people, aged 26-45, with disposable income. If your service targets a far older or far younger audience, it may not appeal to the crowdfunding audience.

By the same token, a small business that is highly localized may run into challenges in crowdfunding. Since crowdfunding backers tend to be dispersed over wide geographic areas and united only by the Internet, it is not necessarily feasible to launch a local shop, since most users of crowdfunding platforms will not be able to access it.

Finally, an unsuccessful crowdfunding campaign can pose serious risks to your company’s brand identity and reputation. 

The dream situation, of course, is for your crowdfunding initiative to receive a flood of cash, implement all its goals, and reap the rewards with customers. But should that process run into a hitch, whether because of production-side challenges or because your product is disappointing to your backers, you will have created a massive audience of disappointed and frustrated users – many of whom will not be shy about voicing their frustrations.

We’ll be looking at the advantages and disadvantages of crowdfunding next. Keep reading.

The Pros of Business Crowdfunding

Now, to be sure, crowdfunding does carry distinct benefits. If your company produces a product or offers a service that is rather a niche or that is not appealing to traditional financial backing institutions, crowdfunding can be the perfect solution. 

This is because crowdfunding does not require backers to be intimately familiar with your financial situation. Complex risk assessments are not involved like it would happen if you were applying for an unsecured loan. Instead, at its most basic level, crowdfunding only demands reaching out to consumers, articulating your vision, and convincing them that you can genuinely make it happen.

This process was especially beneficial for some of the most striking business crowdfunding examples. Oculus, for instance, could overcome the hurdles of tech industry financial backing by pitching to consumers a simple, tantalizing vision – something that each backer could sign onto individually.

Furthermore, one of the benefits of crowdfunding is that it can achieve success purely based on the quality of one’s product. Whereas traditional financial backers can be fickle, allocating funding based on capricious personal taste or abstract risk assessments, crowdfunding can play to your business’ real strength: its product.

A potent example: while the board game Gloomhaven raised $386,000 on Kickstarter in its first printing, the product’s word of mouth was so strong that the Kickstarter for the second printing netted over $3 million.

The Cons of Business Crowdfunding

On the other hand, there are notable disadvantages to pursuing crowdfunding for your business. Most of these disadvantages emerge from the immense amount of planning, marketing, logistics, and overhead costs that go into running a successful crowdfunding campaign.

One of the things you might be wondering is “what is the success rate of crowdfunding?” Crowdfunding has middling success rates. For instance, while over 226,00 projects have succeeded on Kickstarter, 339,000 have not succeeded – and that lopsided ratio is nothing to scoff at.

An additional con of business crowdfunding is that despite its populist elements, the system has its bureaucracy and regulations to navigate. Different platforms apportion rewards differently. Kickstarter, for example, operates on an all-or-nothing basis. Other platforms pass along all the money a project has raised to the creator. This means that you must be literate in your financial needs before launching your project. 

Considering the high fees and strict rules associated with crowdfunding platforms, these rules can pose serious morale and financial challenges to a would-be business.

Finally, crowdfunding often gives the false impression of instant gratification. In reality, it entails years of work beforehand and afterward. While crowdfunding raises the money necessary to make a product, there are often unforeseen challenges and costs. While you would be able to walk away from an unworkable situation in a traditional business environment, crowdfunding obligates you to see a project through even when you don’t want to do so.

Alternatives to Crowdfunding for Business

If your business is in dire need of financing, there are some alternatives to crowdfunding. 

One option is to engage in asset funding. This process entails using existing company assets, which might include physical inventory or existing investments, as collateral for a loan.

Alternatively, you might pursue a merchant cash advance. In this situation, a company loans money to another company in exchange for a guaranteed cut of daily credit card income. 

How To Set Up a Successful Crowdfunding Campaign in 2023

To run a successful crowdfunding campaign, you need to start acting before the campaign goes live. You have to warm up your audience so that they become eager to participate in it once it starts.

You also have to choose the platform carefully. Check out what sort of public each platform attracts and pick the one that is the most appropriate for your business. Have a look at their features as well, such as languages supported, payment options, etc.

Communication is obviously key for a successful crowdfunding campaign. So all your texts need to speak directly to your audience and recognize their problems, giving them a solution through your business. Produce a professional video to explain your services and let yourself know. High-quality videos usually have a good response from the public.

Final Thoughts

Now you have a clearer idea of the pros and cons of business crowdfunding. Crowdfunding is a microcosm of business financing–it is thrilling, risky, and ultimately promises the possibility of achieving great success. To be sure, however, the process carries risks and advantages, and you should discuss them with a fiduciary advisor if they seem appropriate for your business.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Why, When, and How to Raise Prices: Small Business Edition

Posted on December 29, 2022

As a small business, you may notice you are paying more for your raw materials and the services that help you run your business. With inflation, you also need to pay your workers more to help them afford to live.  Because of this, you may have toyed with the idea of raising the prices of […]

As a small business, you may notice you are paying more for your raw materials and the services that help you run your business. With inflation, you also need to pay your workers more to help them afford to live. 

Because of this, you may have toyed with the idea of raising the prices of your goods or prices. But you may be holding back on pulling the trigger because of fear or uncertainty. So here is how to raise prices as a small business:

Why Pricing Is Important For Small Business

Running a small business is hectic. Most of your employees are probably handling multiple roles at a time and not getting paid for all of them. Sourcing materials, paying employees and suppliers, paying for advertising and other services, and a myriad of other costs that come up are not cheap. 

How you price your products as a small business is very important. Chances are that your products are your only source of revenue. Your small business has to at least break even from month to month to continue running. 

Products that are too expensive for your target market will not sell, and those that are too cheap will not keep the lights on. Finding the balance between appealing to your audience and earning revenue is the key to reasonable pricing. Competitive advantage pricing helps you grow your small business and not just run it. 

Is It Time To Increase My Prices?

So, what are acceptable reasons to increase prices? Times of high inflation usually signal businesses to raise their prices. There are several ways to protect your business from inflation. However, there is only so much you can do before you have to raise prices. But when should you raise your prices?

Another way to know if you should increase prices is to look at your profit versus the work you put in. If your employees are working every day, taking no rest and usually almost 20 hours, just for your business to get a profit, it’s time to raise prices. Increasing prices would increase your profit and help ease the burden on your employees. 

When you want to reposition your brand or products, it may be time to raise prices. But you may be asking, “how do I raise prices without losing customers’ sales?” Changing your target clients usually involves changing how your brand or products are perceived. You would need to invest in better quality, different advertising, or showcasing a different aesthetic. If you are looking to attract a certain affluent class, raising prices would signal the affluence of your brand.

Another opportune time to raise your prices is when adding value to products or services. You can increase prices if you add additional services to what you usually provide. Additionally, if you change the ingredients of your products, you can charge more. 

How To Set a New Price

Do some research when looking to increase your prices. Take a look at your competition, the market rate, and the location. Then, determine what value you are bringing to a customer and try to put a price on it. 

Check your production and labor costs for all your goods. If you provide services, check the cost of the software and services you use to provide your own. Also, take note of the time spent by you and your employees. These things will dictate what price an item or service should be.

You can choose to only charge extra for specific items. Find the products or services that cost you the most to provide, then increase the price on them.

How To Approach a Price Increase

Boosting client retention is important for growing a small business. An increase in your prices can be off-putting to your regular clientele. Some may stop using your product or services altogether. However, most people like sticking with businesses they trust. As a small business, use the reputation you have built with your customers to launch a price increase.

Tell A Story

Use your brand’s story to emotionally connect with your customers. Use a story that connects with your target audience on a platform they usually use. As a home renovation company, you can highlight that customers will be relieved that projects are completed on time and within budget. 

Add Some Value

When looking for how to raise prices, remember to add some perks to your products or services, like free samples, bonus items in a subscription package, and more. These perks should benefit the customer enough that they can rationalize the price increase. 

Ask your customer’s in a poll what perks they want to be incorporated into your business if you need ideas. 

Bundle Up

Bundling two or more products or services together will make it seem like the price has remained the same. For example, hotels bundle room and board, meals, and activities for a fun vacation. Find creative ways to bundle items or services you sell for pricing opacity.

How To Tell Customers about Price Increase Example

When raising prices, always initiate the conversation with the customer. Let them know in a kind but concise manner. Give your customers time to process the news and adjust to the new prices. Then, take their criticisms and feedback into mind when adjusting prices later.

Here is a “how to tell customers about price increase” example:

“Dear Valued Customer, [Business Name] is determined to provide you with quality products/services. As such, please note that prices of [product type] will increase to [Amount] starting from [Date]. [Give an exclusive offer or statement], e.g., We will have a two-for-one offer on [product] until [Date]. Thank you for your continued support.”

How Will Customers React To A Price Increase?

Customers react to price increases based on how much the price increases and how fair they perceive the increase to be. 

If you approach raising prices as detailed above, there is a bigger chance your customers will be ok or even react positively to the increase in price. However, prepare yourself to lose customers and receive complaints regardless.

How Companies Raise Prices without Raising Prices In 2023

Companies sometimes cut prices and lower their profit margins on certain items. With lower prices, more customers flock to your business to buy these items, which is how to raise prices without raising prices. An increase in sales gives you an increase in profits that can offset high production costs.

Final Word

Raising prices is inevitable as the economy and your business shift. Change is good, and charging more for your products or services will enable you to grow your business. 

Choosing to go about a price increase in a well-thought-through manner will help you get your customers on board. Remember that you may lose some customers as your business grows, but you will attract new ones.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

4 Things Small Businesses Should Do Now To Prep for a Recession

Posted on December 22, 2022

Running a successful small business is stressful enough without worrying about how to make money in a recession. Thankfully, there are ways to prepare your small business for the impact of a recession. You can likely bring your business unscathed out of a recession by preparing for troubling economic seasons.

Check out our advice below about small business recession.

What Is a Recession?

The economy is considered in a recession when a substantial decline in economic activity extends across all aspects of the economy and continues for several months. Knowing this definition, we can readily appreciate the hardship of a small business recession.

Effects of Recession on Small Businesses

Recessions are times of complex economic hardship with repercussions on every market level. Recessions are hard on small businesses because they typically do not have the safety net that large corporations do. Large corporations may be able to go through seasons of economic hardship and come out the other side even stronger than before because they rely on built-up wealth reserves.

Inflation

One of the biggest struggles during a recession for small businesses and their customers is inflation. Inflation is the steady increase of prices over a period of time. These price increases apply to both consumers and retailers. Therefore, inflation negatively affects everyone in the economy.

The products you sell will increase in price, so you will have to raise the prices for your customers. Although your customers will pay more, you will make the same or even less. You may even make less to keep your costs low and customers happy.

Lower Consumer Spending

Consumers often do not have the flexibility in their budgets during a recession that they might have during a time of economic prosperity. This lack of consumer funds can damage small businesses that focus their sales on non-essentials. Consumers may cut back on anything ‘extra’ to stretch their money.

This lower spending will lead to fewer sales for your business. Fewer sales can result in unsold inventory. Unsold inventory is dead money that you are unable to use.

How To Prepare for a Recession: 4 Things Small Business Should Do Now

Recessions can feel scary to small business owners. Thankfully, there are ways to prepare. Today we are addressing four primary tactics that small businesses have available to employ for recessions.

Stay Aware of Owed Money

Often owning a business means keeping accounts with other companies. Sometimes, businesses will have invoices they owe you that are overdue but have missed your attention. Check on your books often and stay on top of your invoices. Reach out to businesses with dues owed to you and stay on top of the amounts you might owe.

This practice will avoid surprises during a recession and get any extra money in your pocket that you may find beneficial. Successful small businesses have healthy and honest relationships with one another.

Consider Taking Out a Small Business Loan

Small business loans can be a lifeline in times of recession. If there are economic signs of hard times ahead, it may not be a bad idea to take one out. Just because you take out a small business loan does not mean that you have to use it. You can always sit on it as a cushion and pay it off as scheduled. It will also build a strong credit history.

The crucial aspect of loans is that you must be able to make on-time payments towards the loan. On-time payments build positive credit history and maintain your reputation as a trustworthy borrower.

Prioritize Customers

Customers are the lifeline of any small business. It is crucial to maintain excellent relationships with customers during a time of recession. Often, this means keeping your line of communication open and honest. Customers may express frustration over rising prices or unavailable items. Communicate with them that you will always strive to have acceptable prices and products available.

Stay Agile

Agility when owning a business is a vital trait. The economy is constantly changing. This volatility means we will occasionally have to change our strategies for success. Even if you have had the same practices for years, try switching it up if you’re not seeing the results you would like. There is nothing to lose when being flexible and adaptable.

Business Strategy During Recession in 2023

Among these discussions of recession, one seems extra prevalent: the potential 2023 recession. Although no one can predict the future with certainty, it is not looking good. The crucial thing to remember in the months leading up to this time is that positivity is vital. An optimistic outlook can brighten everything else around you. Tough times are inevitable and will always come, but a bright disposition can keep you looking ahead into the future.

Which Businesses Survive Recession: Success Lessons From the Last Recession

There are some recession proof small businesses. Those falling in this category often sell necessities or items that will be helpful in the event of a downturn. However, don’t fret if your business doesn’t specialize in one of these specific niche markets. Even those selling non-essentials can survive recessions with proper preparations.

The central aspect that brought many above the water during past recessions was their flexibility despite the easy route of staying stagnant. When we know a particular tactic has worked for a long time, it can be hard to convince ourselves to stray from that way, but it may just save your livelihood in the long run.

Final Thoughts

Recessions are a time of economic hardship for consumers and business owners alike. It is easy to feel overwhelmed and defeated when you are looking at the prospect of economically negative times. Positive outlooks may seem bleak, and the future of your way of life may feel threatened.

However, you can negate the pressure and anxiety by preparing yourself, your business, and your finances for times such as these. We wish you luck in your business endeavors and withstanding any upcoming recessions.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Lessons From Small Business Owners On Flexibility

Posted on December 15, 2022

Small business owners don’t have the same perks as large corporations. For example, they don’t hold a long list of clients and the financial resources to provide service on a large scale. However, flexibility is an advantage that small businesses can utilize in their marketing and practices. That is where flexibility lessons for small businesses […]

Small business owners don’t have the same perks as large corporations. For example, they don’t hold a long list of clients and the financial resources to provide service on a large scale.

However, flexibility is an advantage that small businesses can utilize in their marketing and practices. That is where flexibility lessons for small businesses come in. 

This article will go in-depth about the basics of flexible innovation, why flexibility is important, and what you can gain from flexibility lessons for small businesses.

What Is Flexibility in a Business?

The definition of flexibility describes the willingness to change and compromise. In the context of business, the quality of work takes priority over how the employees work. 

Flexible business varies with each owner. The responsibility can fall to the employer and give the workers enough freedom to perform their duties. 

Employees can also express flexibility by adapting to the changes within the company. Doing so will help them stay agile in an ever-changing world. Adjusting hours and offering to help other workers with a project shows that you can alter your personal life for the benefit of the business.

Why Is Flexibility Important to Your Business?

Some jobs require a constant flow of productivity, but there’s also an appreciation for maintaining a work/life balance.

Here are a few reasons why flexibility is a crucial aspect of your business.

Morale Boost

Employees who feel like they have no control over their work get a sense of demotivation. Their efforts are not their own but whatever it takes to satisfy the company’s needs.

Offering flexibility to the place makes employees feel valued. The employer understands the work difficulty and allows his workers to perform in whichever way makes them comfortable.

Job Perk

When job seekers are looking for a promising career, one of the perks they look for is flexibility.

A business that offers a flexible schedule shows that the company cares about the well-being of its workers.

Many companies expect too much from their employees that the work overload can take over. So offering some freedom and breathing room is always nice to have.

Market

Companies that can change and adjust to the market find success easier. They are willing to shift to different models and make sacrifices to improve business performance.

Flexibility gives small businesses a slight edge over the competition. Investors and stockholders will see that the company knows the market and how to use it in its favor.

How Can a Business Increase Flexibility?

Different businesses have their methods to promote flexibility in the workplace. But in any case, learning how to find opportunity in every situation will help with your flexibility. The main central point of it revolves around freedom.

These ideas can help improve your company’s flexibility.

Custom Schedule

Some people work better at night than in the morning. The traditional nine-to-five work hours don’t apply to every worker.

As long as the work gets done, allow your workers to set personal working schedules and clock in their hours.

Short-Term Goals

Focus on setting and achieving small incremental goals. Don’t expect your workers to accomplish so much in a day. Tackling the daily tasks as small goals keeps production smooth and boosts morale.

Employees like to feel accomplished, and dividing the work into parts can make it more achievable and rewarding.

Conclusion

Flexibility lessons for small businesses can help improve your company’s success. The workload isn’t as taxing as large companies and allows for better management over employee satisfaction.

Small business owners don’t have the same perks as large corporations. For example, they don’t hold a long list of clients and the financial resources to provide service on a large scale.

However, flexibility is an advantage that small businesses can utilize in their marketing and practices. That is where flexibility lessons for small businesses come in. 

This article will go in-depth about the basics of flexible innovation, why flexibility is important, and what you can gain from flexibility lessons for small businesses.

What Is Flexibility in a Business?

The definition of flexibility describes the willingness to change and compromise. In the context of business, the quality of work takes priority over how the employees work. 

Flexible business varies with each owner. The responsibility can fall to the employer and give the workers enough freedom to perform their duties. 

Employees can also express flexibility by adapting to the changes within the company. Doing so will help them stay agile in an ever-changing world. Adjusting hours and offering to help other workers with a project shows that you can alter your personal life for the benefit of the business.

Why Is Flexibility Important to Your Business?

Some jobs require a constant flow of productivity, but there’s also an appreciation for maintaining a work/life balance.

Here are a few reasons why flexibility is a crucial aspect of your business.

Morale Boost

Employees who feel like they have no control over their work get a sense of demotivation. Their efforts are not their own but whatever it takes to satisfy the company’s needs.

Offering flexibility to the place makes employees feel valued. The employer understands the work difficulty and allows his workers to perform in whichever way makes them comfortable.

Job Perk

When job seekers are looking for a promising career, one of the perks they look for is flexibility.

A business that offers a flexible schedule shows that the company cares about the well-being of its workers.

Many companies expect too much from their employees that the work overload can take over. So offering some freedom and breathing room is always nice to have.

Market

Companies that can change and adjust to the market find success easier. They are willing to shift to different models and make sacrifices to improve business performance.

Flexibility gives small businesses a slight edge over the competition. Investors and stockholders will see that the company knows the market and how to use it in its favor.

How Can a Business Increase Flexibility?

Different businesses have their methods to promote flexibility in the workplace. But in any case, learning how to find opportunity in every situation will help with your flexibility. The main central point of it revolves around freedom.

These ideas can help improve your company’s flexibility.

Custom Schedule

Some people work better at night than in the morning. The traditional nine-to-five work hours don’t apply to every worker.

As long as the work gets done, allow your workers to set personal working schedules and clock in their hours.

Short-Term Goals

Focus on setting and achieving small incremental goals. Don’t expect your workers to accomplish so much in a day. Tackling the daily tasks as small goals keeps production smooth and boosts morale.

Employees like to feel accomplished, and dividing the work into parts can make it more achievable and rewarding.

Conclusion

Flexibility lessons for small businesses can help improve your company’s success. The workload isn’t as taxing as large companies and allows for better management over employee satisfaction.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Creating A Culture of Innovation: 5 Ways CEOs Can Drive a Culture of Innovation

Posted on December 8, 2022

We can all agree that a business must be innovative and revolutionary to thrive. As a company’s CEO, you must find and implement every strategy to create a culture of innovation and facilitate a healthy company atmosphere. But how to create a culture of innovation? What department can you start with? Why Fostering Innovation Is […]

We can all agree that a business must be innovative and revolutionary to thrive.

As a company’s CEO, you must find and implement every strategy to create a culture of innovation and facilitate a healthy company atmosphere. But how to create a culture of innovation? What department can you start with?

Why Fostering Innovation Is a Worthy Goal

First, let’s dive into why innovation culture is important. As a CEO, you want to be at the forefront of your industry, and one of the best ways to do that is to bring innovative products or ideas to the table and focus on growth.

Common Problems a Lack of Innovation Creates 

Some common problems lack of innovation generates are:

  • Falling behind competition
  • Lack of pricing control
  • Falling margins
  • Market share troubles
  • Recruitment troubles
  • Losing key employees

It’s best if you create a winning innovation strategy for your company so you can ease into retirement.

What Can Leadership Do To Introduce Innovation Culture in a Company 

Leadership can create an environment that promotes introducing and spreading new ideas. This change can be a suggestion box, weekly staff meetings, or monthly conferences.

The most significant idea is to encourage input from every level of the company. That means welcoming ideas from the lowest minimum wage workers to the high executives.

How to Determine an Approach to Innovation Metrics 

When you’re brainstorming ideas on how to create a culture of innovation in your company you need to consider innovation metrics. The best way to approach innovation metrics is to look at their previous history and improve upon those where it’s needed. If the project duration is too long, develop a faster system led by maverick employees.

If the budget is a problem, try to find ways you can cut costs in other areas of your company. 

Examples of Cultural Innovation In 2023

What is an example of cultural innovation? Some great innovative culture examples of 2023 are:

  • Miro is introducing an online whiteboard tool for companies to spread ideas and communicate
  • Indeed introducing a fully automated job search process
  • Dropbox is introducing virtual office arrangements for employees
  • Slack’s audio call feature and message send scheduling

These examples of creating a culture of innovation in organizations will contribute to staying ahead of the curve for 2023.

5 Ways of Driving a Culture Of Innovation

How do you drive a culture of innovation? Well, there are five steps that you should take that will lead to you driving a culture of innovation.

  1. Assess

Take a good look at your company and determine what is blocking, hindering, or flat-out preventing innovation from taking place. It could be a particular set of rules, lousy management, or lack of communication.

  1. Quantify

Quantify the tangible assets your company has that can facilitate an environment of innovation. The measurements can be: 

  • Counting the number of hard-working employees and separating them from the lackluster ones
  • Keeping track of how many customers are coming through the doors every day
  • Counting revenue
  • Quantifying processes and optimizing for efficiency
  1. Build

Build a team that is geared towards innovating and improving the customer experience. You will need individuals with can-do attitudes who don’t mind going the extra mile for the company. Of course, you must take care of these people to the best of your ability so their morale does not dip.

  1. Compose

Once you have your team, you must create a structure allowing them to use their strengths to the best of their ability within the company. Composing the management of innovation will enable everyone to bring their best attributes to the table.

  1. Assign

Assign and address the resources your company has at its disposal. Remember that innovation takes time and money for it to be truly remarkable. Give your mavericks enough time to get their brain juices going, and you will reap all the benefits.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Listening to Employees: It’s More Important Than You Think

Posted on December 1, 2022

As a manager or executive, it can be easy to approach a situation with your perspective in mind. But even though it’s crucial to develop your instincts, listening to employees is an essential procedure in any process, project, or company. In this article, we’ll discuss all the benefits of listening to your employees—and what can […]

As a manager or executive, it can be easy to approach a situation with your perspective in mind. But even though it’s crucial to develop your instincts, listening to employees is an essential procedure in any process, project, or company.

In this article, we’ll discuss all the benefits of listening to your employees—and what can happen when you don’t.

Importance of Employee Input – Why Listening To Your Employees’ Opinion Is Important

At the highest level, listening to employees is simply an ethical way to run a business. Nobody likes to work in an environment where they feel unheard, and if you want your company to be a humane place to be, you must help them know their presence matters.

On top of that, all the data suggests that productivity correlates with livable work settings–challenging the traditional belief that employers exist only to light a fire under their employees.

What Happens When You Don’t Listen To Employees

If the positive benefits of listening to employees are not enough, consider the flipside: there can be grave consequences for ignoring workers’ concerns.

It is commonsensical that when employees don’t have room to voice their opinions, they feel dissatisfied, contribute fewer ideas to the company, and, worst of all, feel less able to report unethical workplace behaviors, such as harassment.

Challenges of Companies That Don’t Listen To Their Employees

Concerns about employee listening are more pressing in today’s environment than ever. As evidence suggests, the phenomenon known as the Great Resignation is propelled by toxic workplace cultures. One element of toxic cultures is a pervasive inability to listen or speak up–which only foments more problems.

The upshot is that companies that don’t listen to their employees put themselves at risk of skill drain, mass departures, and human resources issues.

Furthermore, companies that don’t listen to employees face less obvious challenges. Managers who don’t pay attention to what employees are saying and thinking can lose out on valuable insights that workers bring to the table. As a result, projects lose opportunities to be innovative and ultimately end up less successful in the long run.

Key Tips for Listening To Employees

If you’re on board with the importance of employee input, it can be challenging to know where to start. That said, while every listening strategy is different, it’s important to keep a few basic principles in mind.

First, set specific priorities. While it’s important to have an abiding culture of listening, your efforts won’t achieve all they can unless you know what you want to listen for. Maybe you want to check employees’ temperatures on company culture, perhaps you’re looking for new project ideas, or you might have something else in mind.

Second, remember that all employees communicate differently. Some prefer private conferences with employers, while some feel more comfortable (for a valid reason) giving anonymous input. To make your listening strategy successful, deploy different tactics to capture all sorts of employee input.

How to Develop an Employee Listening Strategy In 2023

Ultimately, listening to employees is a win-win for companies. It exercises business ethics, avoids financial and human resources problems, and propels the organization to greater success. 

Now, with all that in mind, it’s time to develop an employee listening strategy. Pick out your goals, find effective modalities to communicate with employees, and start listening!

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

6 Professional Tips To Help Employees Grow and Develop

Posted on November 24, 2022

Anyone can benefit from professional development—it builds connections, refines skills, and sets the participant on track to higher achievement. For that reason, knowing how to help employees grow can be profoundly beneficial. That said, it isn’t always easy. But if you want to know how to help employees with career development, the following six tips […]

Anyone can benefit from professional development—it builds connections, refines skills, and sets the participant on track to higher achievement. For that reason, knowing how to help employees grow can be profoundly beneficial.

That said, it isn’t always easy. But if you want to know how to help employees with career development, the following six tips can be your starting point.

How To Help Employees Grow Professionally—6 Tips

Although every company is different, the following employee development suggestions can give you a sense of what support is needed at work as you figure out how to help employees grow professionally.

1. Start With an Objective

As with any company procedure, it’s always best to direct your actions based on a goal, not the other way around. 

Figure out what your company and your employees need. Are you looking to cultivate the next generation of managers? Do you just want everyone to be a little bit better at their jobs? Are you seeking holistic development, or focused on concrete deliverables?

Once you know your priorities, you can structure your initiatives around them as part of a coherent professional development program.

2. Know the Difference Between Training vs. Professional Development

When considering the question “how can managers support employees,” you’ll need to distinguish basic employee training from more complex professional development. The former often has concrete objectives and firm requirements, while the latter tends to be more open-ended, networking-oriented, and personalized.

It’s an important distinction, if only because it helps you get your employees enthusiastic about growth initiatives. 

When they learn you’re launching projects for professional development, they might associate those words with mandatory training. But you want them to see it as a growth opportunity.

3. Meet Employees Where They Are

As much as you want employees to grow, you must appreciate their uniqueness. If you’re more focused on end goals over progress, you’ll inevitably be disappointed in their work.

Furthermore, meeting employees in their current capacities can help you set practical goals. An employee who loves to write, for example, might do better in a communications workshop than in a seminar on advanced accounting—and you should support them in that.

4. Challenge Them Productively

On the other end of the spectrum, one of the best ways to improve professional development is by humanely challenging them. It can be all too common to feel inadequate or impotent at some point in one’s career. As a supervisor, you can intervene by encouraging staff and communicating that you believe in their potential.

5. Put Your Money Where Your Mouth Is

As an extension of the last tip on how to help employees grow, it’s essential to actively show you believe in your staff. To help them develop their skills and confidence, let them take the lead on presentations, new projects, or personal initiatives.

6. Respect Soft Skills

Remember that not all professional growth means accumulating hard skills. Soft skills, the competencies that are transferable across different settings, can also be a developmental end goal. 

For instance, if your organization has the resources, you could pay for an employee to get a master’s degree. Though some may pursue business degrees, others gain equal (or more) benefit from degrees that emphasize soft skills, like English.

Employee Growth and Development Ideas 2023

So, how do you encourage employees to improve? With these six tips as your starting point, you’re already on the right track to encouraging productivity, keeping your company fresh, and learning how to help employees grow with you.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Top 3 Apps To Have in 2022 to Stay Productive

Posted on November 24, 2022

Do you need to know the top productivity apps? Whether searching for the best productivity apps in 2020 or recent years or only want the best productivity apps for iPhone, we have everything you need to know. Staying productive is a crucial part of stress management. Stay on top of the game with the top […]

Do you need to know the top productivity apps? Whether searching for the best productivity apps in 2020 or recent years or only want the best productivity apps for iPhone, we have everything you need to know.

Staying productive is a crucial part of stress management. Stay on top of the game with the top three free productivity apps.

What Are Your Productivity Goals?

Consider your goals before downloading an app. Students might consider an app with a scheduling feature, while small business owners prefer a task-based app.

The Best Apps To Increase Productivity in 2022

Consider downloading these top apps to increase your productivity in work and life.

Todoist

Todoist is an app specifically for to-do lists. It’s one of the top productivity apps on the market today, and you’ll love the interactive and efficient features.

The app lets you organize your to-do list to the finest detail. Create a sub-task to prioritize your assignments, sort tasks into categories, and add significant due dates to a schedule.

Todoist syncs on Apple Watch, Android, and Windows, so you’ll never miss a deadline or task. The simple, appealing interface makes the app easy to use.

The Todoist app lets you collaborate with teammates and manage up to five projects on the free plan. Upgrade to the premium membership to enjoy 500 projects and collaborations with 50 different users.

Zoho Projects

Check out Zoho Projects, a project management system that will improve your work and life productivity. It’s popular with small business owners, and the tool boasts more features than any other product management app on the market.

Keep track of your task list, input items into a project database, and communicate with teammates efficiently. Zoho Projects has tons of customizable options, and you can make the interface ideal for your use.

The Zoho Projects app has a timesheet feature where employees can track billable hours and record overtime. Also, consider integrating Zoho with an app you already know and love. Zoho Projects syncs with Microsoft and Dropbox, and the program is also one of the best Google productivity apps.

Notion

Whether you’re a writer, a student, or you only want to increase your productivity, Notion is an essential app. You can create to-do lists, calendars, work tracking sheets, and more with the Notion app. The program is among the top productivity apps for Android and is one of the best apps to increase productivity.

Choose from hundreds of unique templates like the Habit Tracker, Travel Planner, Company Goals, or Lesson Plans. The app syncs between your devices, so you can use Notion on your laptop, phone, or tablet.

The Notion app can help streamline your personal and professional life. Organize small business loans, create a directory of your employees, or craft a monthly reading list. The basic plan is free, and the pro plan is free for students with a valid university email address.

How To Be More Productive Using Apps

Whether you need Mac productivity apps or the best productivity apps for iPad, productivity apps are essential for success at work and school. However, we recommend keeping your interface organized and your schedule simplified to avoid spending too much time on the apps.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

3 Tips for Post-Pandemic Prosperity

Posted on November 17, 2022

The COVID-19 pandemic was tough on individuals, businesses, and economies everywhere. Organizations had to adjust their operations to stay afloat. In a post-pandemic world, companies have to make more changes to secure their growth in the long term. For example, you may have to alter how you approach marketing during a pandemic and after. As […]

The COVID-19 pandemic was tough on individuals, businesses, and economies everywhere. Organizations had to adjust their operations to stay afloat. In a post-pandemic world, companies have to make more changes to secure their growth in the long term. For example, you may have to alter how you approach marketing during a pandemic and after.

As a business owner, you must take time to regroup and think about running a successful firm in the new world. You might wonder what measures to take to ensure post-pandemic prosperity. Keep reading for a breakdown of actions to take to thrive in the new normal. 

Economic Recovery After COVID-19: Trends in 2023

The state of a nation’s economy affects businesses and individuals alike. Thus, effective economic recovery after COVID will benefit both these groups. Here are some trends for recovery following the pandemic.

Higher Investments

The government plays a significant part in economic recovery after the pandemic. They can increase investments to revive the economy. 

They may infuse capital into the banking sector to encourage investment. Partnerships between private organizations and the government can also benefit the economy.

Focus on Marketing

The economy before and after COVID is quite different. Before the pandemic, economic stability and growth may have positively impacted your business. Post-pandemic, the economic challenges may also trickle down to your business as the world recovers.

To stay afloat, you may get tempted to cut back on marketing expenditures. However, that isn’t the best choice since you need to reach your clients through marketing. Instead, you can examine operational expenses first and see where you can trim them down. 

Keep Track of Your Cash Flow

You must focus on your business’s cash flow. Doing so will ensure you have an accurate picture of how much profit you get. You may falsely know your firm’s position if you don’t understand your cash flow.

Thus, you may make decisions that end up harming the business. You must take stock of all your business’s expenditures if you’re to enjoy post-pandemic prosperity.

How To Increase Business Growth After COVID-19

You must change how your firm functions to serve clients better when getting back to business through a pandemic. Developing new strategies will help you care for employees and meet customer needs. It will also boost the overall health of your business. 

Here are some answers to how to increase business growth after COVID:

Strive To Understand Your Customers

The pandemic caused changes in customer behavior. So, you need to understand which kind of customer purchases your goods and what drives them to make a purchase. Doing so will help you deliver value to your clients. Thus, it will boost sales leading to business growth.

Retain and Hire Qualified Employees

As you try to grow your business in the uncertain post-pandemic era, you need qualified employees. Their expertise will help you beat the problems that arise. So, make sure you retain and hire dedicated and skilled workers.

Look at Your Competitors

Your business may experience periods of slow growth after COVID. As you grow, you’ll need ways to measure how much progress you’ve made. 

Researching the growth of competitors is an excellent way to measure your performance. It can also lead you to discover new growth strategies essential for post-pandemic prosperity.

3 Effective Tips for Post-Pandemic Prosperity

A crisis like the pandemic can fuel future business success. That happens if you take advantage of the opportunities it presents. Here are some useful tips for post-pandemic prosperity for your business. 

1. Take Advantage of the Power of Social Media

You can use social media to connect and engage with customers. Having a social media presence and following can help you understand your clients. It can also be of assistance in anticipating what they need. 

An online presence may help foster trust with your customers boosting customer loyalty. Some online platforms can also help increase sales by allowing you to set up an online store. Such innovation helps you reach even more customers and stay connected to them. 

2. Keep Investing in Technology

During the pandemic, technology played a crucial role in keeping businesses afloat. In the post-pandemic era, technology can propel organizations toward long-term success. It helps businesses meet customers’ needs in many ways. 

Comprehensive websites, online shopping, and apps improve the customer experience. Technology can also help you reach new markets and clients. It also makes it easier for you to manage your business operations. If you select the right technical solution for your organization, you can enjoy the following:

  • Reduced costs
  • Effective operations 
  • Increased efficiency. 

When combined, these benefits lead to higher revenue and long-term prosperity.

3. Prepare for Future Business Disruption

One thing businesses can learn from the pandemic is that disaster can strike at any time. Thus, you need to be ready in case of any future disruptions. Firms with a business disruption response plan can respond swiftly and effectively. They are more likely to maintain stability in the face of disruption.

But, according to a study, 95% of businesses need to improve their crisis management abilities. Strategic planning is something that all companies must take seriously. To ensure you’re ready for a disruption, you can:

  • Create a team to respond to crises (they will act quickly in case of disruption)
  • Develop a plan that allows you to respond to problems effectively
  • Keep assessing and refining your plan whenever disruption occurs

Examples of Post Pandemic Prosperity for Small Businesses 

Following the pandemic, the future of your business may seem bleak, but there are many examples of post-pandemic prosperity. Entrepreneurs created more online microbusinesses during the pandemic than before. The shift to e-commerce fueled this growth. 

Your business can grow if you can identify opportunities to do so. Staying agile in an ever-changing world ensures your business’s success. 

Wrap Up 

Navigating the post-pandemic era will require businesses to change their operating models. So, you should analyze your business model to make sure it works. If it doesn’t, make the necessary changes and implement new strategies. 

COVID-19 changed how businesses operate. However, it also uncovered new growth opportunities. Identify them and apply the right strategy to ensure your business’s post-pandemic prosperity. 

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster

Why Company Culture Is So Important To Drive Business Success

Posted on November 10, 2022

The success of a business comes from many factors. Strategic planning, organization, and online software can help improve a company’s productivity. However, company culture is a trait that can’t be bought or manufactured. It is a natural occurrence between coworkers that shows how we interact with one another in a workspace. While some managers focus […]

The success of a business comes from many factors. Strategic planning, organization, and online software can help improve a company’s productivity.

However, company culture is a trait that can’t be bought or manufactured. It is a natural occurrence between coworkers that shows how we interact with one another in a workspace.

While some managers focus on the statistics to drive their success, others look towards the team’s strength and how well their employees get along.

This article will teach you the importance of organizational culture, the major components of achieving company culture, and how beneficial it is for your business’ success.

What Are the Elements of Company Culture?

Productive company culture goes beyond more than planned meetings and chain emails. 

Developing a unique company culture depends on the people you hire and the policies you implement around the workplace.

Here are some key elements to remember when establishing your company culture.

Communication

A working environment that practices good communication can remain an efficient business throughout its lifespan. Employees should feel comfortable with each other to share information and business details.

Strong communication acts as a form of trust between workers. Company culture builds upon a bond that allows people to make connections that can last beyond working hours.

Without communication, business meetings and transactions become sluggish and slow the workflow.

Environment

The workplace should be an environment that’s inviting to all employees. The office’s atmosphere should provide positive vibes that are welcoming and lack any judgment.

The environment can be both mental space and physical space. Some managers can set up areas designed to separate from the work and allow workers to decompress.

Finding the balance between work and comfort can be challenging, but it can boost worker morale and improve productivity in business.

Fairness

One of the main attributes of maintaining company culture is fairness for all employees.

Fairness can apply to several factors, like the rules and policies of the workplace. Favoritism shouldn’t make anyone above the guidelines or give them an upper advantage over coworkers.

Fairness also exists in pay and benefits. People get a sense of community when they know they are getting the same treatment as everyone.

What Is the Most Important Part of a Company Culture?

The employee must feel they are safe to express themselves and their personality without being judged. They shouldn’t have to hide mistakes. They should be supported in order to evolve and progress. 

People spend the majority of their awaking hours at the office with their coworkers, so it must be a pleasant place to be at. 

Can Culture Drive a Business to Success?

A positive space that elevates moods and expresses the value of its employees can push employees to deliver superior results. Companies that lack company culture are less motivated to work and find ways to slack off and avoid committing to their duties.

Depending on how you run the office, you can shift the workplace to your preferred environment and recruit good people.

What Are the Benefits of a Positive and Strong Culture?

Company culture remains relatively new to the business world, so people don’t understand the success it can bring.

Here are a few benefits businesses can earn from building a growing company culture.

Fast Productivity

When the workplace is comfortable and engaging, workers are motivated to put in 100% of their efforts to their jobs.

If your company requires fast and satisfying results, improving the company morale can help.

Respected Reputation

As businesses adapt to online appeal and services, customers get a better view of the brand and how the company runs its business.

More importantly, consumers can judge a company based on how they treat its staff and employees.

Are the workers paid fairly? Do the company policies promote fairness and diversity among all employees? Is the workplace a safe environment that looks out for the well-being of everyone inside?

These few questions showcase the general impressions of the consumers. If these conditions exist, public opinion shifts towards a positive experience and boosts brand recognition.

Attracting New Talent

The image of a company that treats its workers well has the potential to reel in workers with incredible talents and work performance.

A company with no company culture has a higher chance of attracting workers with no motivation to work as a team. Coworkers will keep to themselves and get through the way with minimal contact.

A positive company culture attracts workers who engage and openly share their thoughts and opinions. Newcomers can learn to respect the workplace and earn their keep to remain in this trusting community.

How to Build Company Culture for Successful Businesses

It’s never too late to begin creating a company culture around the workplace. The process might require internal changes within the group, but the results are worth the effort.

Here are some tips to help you build your own company culture.

Employee Feedback

The best way to change the corporate culture is by asking the workers who will be affected by these changes.

You can send a quick email inviting all staff members to input their thoughts about what can make the workplace more comfortable.

Not only will these answers provide you with ideas, but it gives the impression that you value your employees and their contribution to shaping the company to shared ideals.

Picture Your Ideal Company Culture

Ultimately, only you will have the power to shape your desired company culture. The easiest method to change is by comparing your dream workspace with the current one.

Evaluate the status of the business and see what works and what doesn’t. Is this a company that needs more teamwork? Are the rules one-sided and don’t meet the needs of every employee?

Building a respected company culture involves looking beyond what exists and thinking about the well-being of the employees.

Recognize Achievements and Value

You can improve your company’s morale and drive by recognizing achievements in the workplace.

Whether you acknowledge success through award ceremonies or annual bonuses, you’re showing interest in your employees. People enjoy recognition and being valued once in a while for their hard work.

Inclusion in the office makes them feel like part of the corporate family you are building.

Examples of Impact of Culture on Business in 2023

Let’s explore some practical examples of company culture and how they can impact businesses.

Work–Life Balance

A company that respects the employee’s personal time will receive commitment in return. If a personal emergency comes up and the employee feels supported by their manager in terms of taking time off, they will happily work extra hours when the need arises.

Flexible Hours 

Many of us have to juggle work and children. And school hours many times don’t match the office hours. Also, some people are more productive in the morning or in the evening. If a company allows their employees to adjust their working hours to their personal needs, they will get more from the employee.

Conclusion

The reason why company culture is important is that it builds a positive environment for everyone to thrive. Implementing a space with connections between coworkers and good values can bring success to any company willing to try.

James Webster

James Webster, founder and Executive Chairman of ROK Financial has almost two decades of experience within the financial services industry. His passion for helping small business owners and his innovative way of thinking, has allowed him to run multiple successful businesses including National Business Capital & Services. Under the National name, the team was able to help secure over $1 Billion in financing for small businesses nationwide.

View all posts by James Webster